Q:How long have you been processing FBA shipments?

A:We’ve been shipping to Amazon FBA since 2014.


Q:If we use your shipping service to FBA, do we need purchase a continuous bond?

A:We can help you if you do not have a continuous bond. You can choose to use our bond for free or we offer for purchasing continuous bond at USD500/year.


Q:Can you provide FBA prep service to FBA in China?

A:Yes, we have our warehouse in Shanghai, where we can provide prep services upon your request.

Q:I am not in China but my products need to be shipped to Amazon, can u guys do it?

A:Yes, of course. We are your one-stop shipping service choice. We have a worldwide shipping network. So it does not matter where your cargo is, we can ship it for you to any FBA address across all of North America, Europe, and Japan.


Q:If our cargo is not in Shenzhen, can you handle it ?

A:We will help you to send your cargo to our warehouse in Shanghai. FBA prep service can be only available in our Shanghai warehouse.


Q:How many days will it take if we use sea or air to ship to FBA?

A:If by air, the transit time is around 4-7days depended on the air service you choose. If by sea, around 4-6days is needed to make export customs and packing. The time on the ocean is depending on which warehouse is your destination. For Europe, it takes about 30 – 40 days from port to port. For North America, the time spent is about 15-20 days for West Coast and 30-40 days for East Coast.


Q:We have different friends who also do Amazon business; do you think we can ship cargo together?

A:Yes, for sure. By doing in this way, each vendor can save his shipping costs.


Q:We have some cargo in Amazon that cannot be fulfilled due to inaccurate labeling, wrong marks or quality problems. Do you know how to solve the problem?

A:We have warehouses in USA to receive products so you can have Amazon return the products to us. Our warehouse can help you re-label your products, short-term storage in peak seasons, sorting, and re-delivery back to Amazon warehouse.


Q:What is the whole process of FBA shipment?

A:By sending us email for requesting process, you will let you know for the whole process.


If you have any other questions, feel free to throw them to us via email.

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Contact Us

Contact us

TEL: 86-21-36362301 | Fax: 021-31579040
Email: info@mintfirst.com
Add: Rm.2901,No.1318 North SiChuan RD,Shengbang Tower,Shanghai,China